Welcome to the Laughlin Chamber of Commerce!

I consider it a true honor to serve this vibrant and dynamic region nestled along the beautiful Colorado River. As a 20-year resident in the area, I’ve witnessed firsthand the growth and evolution of our community, and I’m deeply committed to its continued success. At the Laughlin Chamber of Commerce, we’re more than just an organization; we’re a community hub dedicated to promoting growth, prosperity, and collaboration among our members and the entire Colorado River Region.

Our region is renowned for its exciting events that draw visitors from far and wide. From the exhilarating Laughlin Bullhead Airshow to the dazzling Spring and Fall Concert Series at the Laughlin Events Center, we host an array of festivities that showcase the unique charm and beauty of Laughlin. Our chamber of commerce is committed to supporting these events and ensuring they continue to thrive, bringing joy and economic opportunities to our businesses and residents alike.

One of our primary objectives at the Laughlin Chamber of Commerce is to champion our member businesses. Whether they’re small startups or established gaming enterprises, we provide resources, networking opportunities, and advocacy to help them succeed. By fostering a supportive business environment, we contribute to the growth and vitality of our local economy.

Furthermore, we’re dedicated to investing in our workforce and nurturing talent within our community. Through workshops and partnerships with educational institutions, we strive to empower individuals with the skills and knowledge they need to excel in today’s competitive job market.

In addition to supporting our businesses and workforce, we are also deeply committed to giving back to our community. That’s why we actively engage in fundraising efforts for local non-profit organizations like River Fund, Inc., which provide a safety net for members in our community experiencing a variety of hardships. By partnering with such organizations, we aim to make a positive impact and ensure that no one in our community is left behind.

Moreover, if you’re considering relocating your business to our area, the Laughlin Chamber of Commerce is here to assist you every step of the way. From providing information on available commercial properties to connecting you with local resources and government agencies, we are dedicated to making your transition as smooth as possible. Our region offers a favorable business climate, strategic location, and a supportive community ready to welcome you with open arms.

Together, through our collective efforts, we can continue to make Laughlin and the Colorado River Region a thriving community for all. Thank you for your support and involvement in the Laughlin Chamber of Commerce. Let’s work together to build a brighter future for everyone.

With warm regards,

Carrie Isaac Larson

Customer Service Course

Name: Customer Service Course

Date: January 12, 2015

Time: 9:00 AM - 1:00 PM PST

Event Description:

(Click for link to flyer)

HOW DO YOU KEEP AHEAD OF YOUR COMPETITION?

The secret, of course, is that you have to WOW your customers with GREAT customer service!

This course was designed to help you create meaningful memories and strong partnerships that will keep your customers happy and coming back to experience the WOW that only YOU can provide! These same happy customers will also help attract new customers by sharing their positive experiences with friends, family, and even strangers!

If you want your customer service team to get creative about excellent customer service, sit back, relax, and enjoy this workshop on creating positive customer relationships.

You will learn techniques and tricks that will:

Show you a myriad of ways to exemplify customer service
Help you be a better listener
Understand the difference in service, satisfaction, and delight as it applies to customer relationships
Provide valuable intangibles to gain customer loyalty
How to use positive language to your advantage
How to better communicate with your customers
Empowering your customers

Customer Service Course

By Brandon Warner from MCC

4 hour course ~ $60 per person
Must RSVP and pre-pay.
Questions? Call 702-298-2214

Monday, January 12th ~ 9am to 1pm NV time at The Laughlin Chamber of Commerce

Bring your lunch!