Customer Service Course

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Name: Customer Service Course
Date: January 12, 2015
Time: 9:00 AM - 1:00 PM PST
Event Description:
(Click for link to flyer)

HOW DO YOU KEEP AHEAD OF YOUR COMPETITION?

The secret, of course, is that you have to WOW your customers with  GREAT customer service!

This course was designed to help you create meaningful memories and strong partnerships that will keep your customers happy and coming back to experience the WOW that only YOU can provide! These same happy customers will also help attract new customers by sharing their positive experiences with friends, family, and even strangers!

If you want your customer service team to get creative about excellent customer service, sit back, relax, and enjoy this workshop on creating positive customer relationships.

 
You will learn techniques and tricks that will:
  • Show you a myriad of ways to exemplify customer service
  • Help you be a better listener
  • Understand the difference in service, satisfaction, and delight as it applies to customer relationships
  • Provide valuable intangibles to gain customer loyalty
  • How to use positive language to your advantage
  • How to better communicate with your customers
  • Empowering your customers
 

Customer Service Course

By Brandon Warner from MCC

4 hour course ~ $60 per person
Must RSVP and pre-pay.

Questions? Call 702-298-2214


Monday, January 12th ~ 9am to 1pm NV time at The Laughlin Chamber of Commerce

Bring your lunch!





 
Location:
Laughlin Chamber of Commerce
Date/Time Information:
January 12
9am to 1pm NV time

 
Contact Information:
702-298-2214
Fees/Admission:
$60 per person
Must RSVP and Pre-Pay
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